Hearing Aid & Audiology Services

To contact our Audiology & Hearing Aid Services department please call (515) 274-4493.


What is an Audiologist?

Audiologic Care is the protection, preservation, evaluation and treatment of the hearing and balance functions of the human audio-vestibular system. It is provided only by Audiologists, either individually, or as part of a health care team, who use their professional skills to improve the quality of life of each patient. Audiologists have training in anatomy and physiology, hearing aids, cochlear implants, electrophysiology, acoustics, neurology, counseling and sign language. An Audiologist usually graduates with one of the following qualifications (Au.D., PhD, or ScD), depending the program attended.

Our Program

At Iowa Audiology and Hearing Aid Services, our goal is to provide the best possible services to our patients. All of our Audiologists earned Doctoral level education (Au.D.). They are licensed by the State of Iowa, as Audiologists and Hearing Aid Dealers. Additionally, each audiologist is certified by the American Speech-Language-Hearing Association.

We dispense a full range of styles of hearing aids, from the hearing aids that fit inside the ear, to the behind the ear style. We offer standard behind the ear devices, as well as the newer behind the ear hearing aids with the thin tube fitting. With the miniaturization of circuitry, many patients are able to wear the small instruments without sacrificing quality or benefit. Your audiologist will work with you to determine which style, and technology will provide the most benefit to you.

A variety of hearing aid technology levels are available. Environmental sounds such as wind noise, newspaper rustling, traffic noise, etc., are less bothersome with our newer models. When you are in a noisy environment, such as a restaurant, the directional microphones will automatically, reduce the sound behind you, and favor the sound coming from the front. This will help improve your understanding of speech in a difficult listening situation. Then, when you leave the noisy restaurant, the hearing aids will automatically, switch to omnidirectional listening, which will amplify sound all around you. Digital instruments can control the overall loudness of sounds; therefore soft sounds will be audible, while loud sounds can be kept comfortable. The latest open ear technology has eliminated the occlusion effect (plugged feeling) for many of our patients. Most of our hearing aid technology is now compatible with Bluetooth devices. This will allow hands free cell phone use, and can also be used as a TV assistive listening device.

30 Day Trial Period

Our hearing aids are fit with a 30 day trial period. We do ask you to pay for the hearing aids on the day of the fitting. At the end of your trial period, if you do not wish to keep the hearing aids, we will refund the cost to you, minus a hearing aid trial fee, and the cost of earmolds, if they were used.

Hearing Aid Evaluation, Fitting and Follow-Up

Your first appointment will be a hearing aid evaluation. If we have not already tested your hearing, we will do so at that time. We will review the hearing test, (audiogram) with you. We will discuss your hearing loss and the problems typically encountered with your degree and type of hearing loss. You will learn what to realistically expect from hearing aids. We will discuss the various styles of hearing aids from entry level technology to the advanced technology. You will learn the advantages and disadvantages of the different styles and models. Not every hearing aid is appropriate for every person, so we will recommend the types that will give you the most benefit.

Your second visit will be the hearing aid fitting and orientation. At this time, you will learn how to use and care for your hearing aids. We use the latest instrumentation to measure and adjust your hearing aids for optimum benefit. You will be responsible to pay for the hearing aids at this time.

You will return for help and adjustment at 2 weeks and again for a 30 day trial hearing aid visit. This will allow you the opportunity to wear the hearing aids at home, work and in other listening situations, in order to determine whether to continue with the purchase. By this time, you will have made your decision whether to continue with the hearing aid purchase.

You will be invited to return every 6 to 12 months, as determined by your audiologist for checkup appointments. These visits are offered at no charge, so that we may monitor your hearing loss and also reprogram your hearing aids as needed.